Shipping and returns :

Shipping times are automatically calculated at checkout based upon shipping location. On average it takes 3-5 business days within the US and 10-14 Days Internationally

Returns will only be processed for store credit

Item must be returned unopened & unused within 7 days of receiving in order to receive store credit. NO REFUNDS.

Ordering & Shipping:

You will receive a confirmation email when your order is complete. Your tracking information will be sent via email when your order has been processed.If you have not received your order confirmation please check your junk mail. If still not received please contactinfo@nurbeautybyaicha.com

Order not received :

We will do our best to get your products to you at your earliest convenience, if your order has not reached you within 10 days of processing, please email info@nurbeautybyaicha.com with the subject line: ORDER NOT RECEIVED. Please include your order number so we can assist you.Please expect a delay in shipping during peak periods including launches and promotions


Order Cancellation:

We aim to ship your order as quickly as possible so unfortunately cancellation requests cannot be considered. Please take extra care when selecting your items.
Shipping RestrictionsIf your chosen delivery address is a Shop & Ship Address, please note we will not be responsible for any loss or damage to your order after it has been delivered to your Shop & Ship address.